Frequently Asked Questions

 
 

Coming to an initial session can be daunting. Here are some FAQ to help.

 

What is Therapy?

Therapy is a talking based intervention. Talk therapy is designed to help people work through their concerns. Psychologists apply strategies to help people develop healthier, more effective habits and manage their emotions better.

How long does therapy last?

Psychological therapy can last from one session to several months, and sometimes several years.

This is often guided by what the evidence base recommends for different concerns but also it is an agreement between psychologist and client.

Therapy types?

There are lots of therapy types, however, Psychologists are ethically obliged to use therapy techniques/models that have been found to be effective to facilitate change. I use a range, including: Cognitive Behaviour Therapy, Acceptance and Commitment Therapy, Solution Focussed, Compassion-based therapy, transformational chair work and many more.

Should you go to therapy?

The decision to go to therapy is a big one. Some people can be worried that this means there is something wrong with them or find it embarrassing to talk to a stranger.

Therapy can be hard. It is a commitment to turning up and talking about good things, but also difficult topics that you might not have shared with anyone else.

How to find the right psychologist?

Not every psychologist will be the right fit for you. This can feel frustrating and turn people off continuing to seek treatment. As with every profession, there are some therapists that may not be well-equipped to support everyone.

At Reframe Psychology I believe people should feel empowered to discuss with their psychologist any concerns they have about the therapy or approach. Honesty is an important part of the therapy and it can help resolve issues that may come up or assist in the referral to another professional who may be a better fit.

 

A bit of information about provisional psychologists

A psychologist with provisional registration is someone who has completed their 5 years of tertiary qualifications and is undertaking a final year of ‘on the job’ supervised practice. Provisional Psychologists have met the registration standards outlined by the Australian Health Practitioner Regulation Agency (AHPRA) and are continually committed to meeting these standards. Once they have completed this year of supervised practice, they are eligible to apply for their general Psychologist registration.

Provisional Psychologists are not eligible for Medicare rebates, so the price to see them is generally lower to reflect this – and we see that as an opportunity to assist people to access affordable mental health care. Provisional Psychologists also don’t have limits of how many sessions per year you can access. All Psychologists (including Provisionals) are qualified, skilled and use evidence-based interventions. All Psychologists get regular supervision. Provisional Psychologists receive regular supervision from an experienced senior Clinical Psychologist.

Like generally registered Psychologists, provisionally registered Psychologists can help support clients with a broad range of presenting concerns. When working with clients, they are doing the same things a fully registered Psychologist would be doing.

In addition to accessing our services at an affordable rate, there is also the ongoing advantage of having a senior Clinical Psychologist overseeing the whole assessment and treatment process to ensure the highest standard of care. Provisional Psychologists are required to do extensive professional development each year, which means they are regularly learning about different ways to help their clients.

All Provisional Psychologists at Reframe Psychology are selected for their competence and skills as Psychologists at the beginning of their psychology career. The title of Provisional Psychologist acknowledges that. We do not compromise on standard of care, regardless of what type of Psychologist you see.

Reach out using the contact us page on our website:https://www.reframepsychology.net/contact-us

Do you need a referral to see a psychologist?

No, you can just make an appointment. However, in Australia a GP can refer you to a Psychologist as part of a Mental Health Care Plan.

How many years does it take to be a Clinical Psychologist?

To become a Clinical Psychologist you will need an undergraduate psychology degree (four years) plus a masters degree (2 years). Then for this area of endorsement you need to undertake a registrar program which involves attending clinical supervision and training. This usually amounts to 8 years of tertiary education and training.

A Clinical Psychologist has expertise in supporting people with acute mental ill-health. They undertake highly specialised training in the assessment, diagnosis, formulation and psychological treatment of mental health, behavioural and emotional disorders across the lifespan.

How can a Clinical psychologist help?

Common reasons people might see a Clinical Psychologist:

  • problems in adjusting to major life changes, stress and trauma

  • anxiety, worries or fear/phobia

  • depressed mood, suicidal thinking

  • thoughts to hurt others or yourself on purpose

  • too much energy, being unable to sleep, wind down or relax

  • obsessional thinking

  • feeling on edge or jumpy

  • problems with alcohol or drug use

  • problems with gambling, gaming or other addictive behaviours

  • problems with body image, eating or diet

  • poor concentration and attention; hyperactivity

  • conditions that start in childhood such as Autism, ADHD, intellectual disability, learning difficulties

  • behavioural problems

What can a clinical psychologist provide?

A range of treatments and support, including:

  • psychological therapy (talking therapy)

  • psychological tests to gain a better understanding of how you are functioning

  • practical advice about eating, sleeping, exercise and other ways to manage side effects of mental health problems

  • information about your condition, which may help you to understand your symptoms and treatment.

 

Reframe Psychology is transitioning from non-fee paying/bulk billed Mental Health Care Plans to fee-paying.

 

Our practice for the last 11 years has been predominantly a bulk billing practice.

Reframe Psychology believe in providing the highest quality in client care without compromise. As a small locally owned business we need to increase our fees to cover the running costs of our business. As such we will be increasing our psychological consultation fees in 2024 to continue to provide you and your family with our current services.

What this means for you is that we are moving to a mixed billing model where all our clients will be charged a standard upfront consultation fee. If you have previously used a mental health care plan (bulk billing) this is changing to an upfront fee and then the rebate benefit will be claimed by you with Medicare or your private health provider. 

What does mixed billing mean?

Mixed billing means that clients will now pay the full consultation fee on the day of service, you can then claim your rebate from Medicare. For clients claiming with their private health fund a ‘gap payment’ for appointments will be paid. A gap payment is an out-of-pocket cost that is the difference between the Clinical Psychologist’s private fee and your Medicare or Private Health fund rebate. Provisional Psychologists are fully privately funded, this means there is no Medicare rebate or private health claim available for their services.

How will the fee be processed?

You will be charged the full consultation fee to your credit or debit card at the end of your appointment.  Full payment of your account is required on the day of consultation. 

Should you wish, we can then electronically process your Medicare rebate on your behalf using Tyro (previously known as Medipass) or we can provide you a copy of the paid invoice for you to claim yourself. We recommend that you ensure your bank details are up to date on my.gov.au to avoid any delays in receiving your rebate. The rebate should appear in your bank account within 1-2 business days.

Please note the Australian Psychological Society recommended fee for 2023-2024 financial year is $300 for sessions 46-60 minutes. 

Heidi’s fee for existing clients is $235, this is substantially lower than the recommended fee of $300. Heidi’s fee will increase on the 1 July 2024 to $250. Medicare may index the Medicare rebate on 1 July 2024, the current rebate is $137.05.

Clients will have an out-of-pocket expense of $97.95 for a standard consultation from Friday 8 March 2024. 

For existing clients seeing a Provisional Psychologist sessions will be $145 from 8 March 2024.

 Our fee structure at Reframe Psychology is as follows:

Current clients

$235 – Sessions with Clinical Psychologist (50 mins)
Medicare Rebate, Clinical Psychologist: $137.05 (Out of Pocket: $97.95)

To be eligible to receive psychological services under Medicare, a person must be referred by their GP and in some instances by another medical specialist. Speak to your GP about your eligibility to claim these Medicare benefits and the best person to make your referral.

New clients

$250 – Sessions with Clinical Psychologist (50 mins)
Medicare Rebate, Clinical Psychologist: $137.05 (Out of Pocket: $127.95)

$145 - Sessions with Provisional Psychologist (50 mins)
A rebate cannot be claimed from private health funds or Medicare for these sessions.

Clinical Supervision

·         The 1-hour appointment will cost $235 (inc. GST), increasing to $250 on the 1 July 2024.

If you have any questions about this update, please reach out to speak with Jen, our Senior Administration Officer, or Heidi, owner of Reframe Psychology.